Shipping policy

 

Every order is handcrafted and shipped directly from our Italian workshop.

 

Delivery & Processing

Each piece is handmade to order. We require 1–3 business days for careful preparation and dispatch.

We offer Complimentary Courier Shipping on all orders with no minimum spend, with the exception of certain regions where local import or tax regulations prevent us from covering duties and fees. All shipments are fully trackable and handled by trusted international couriers such as DHL, FedEx, or UPS.

Delivery times may vary based on destination and service availability. While we aim to meet the estimated timelines below, shipping times cannot be guaranteed. For faster delivery, express courier options are available at an additional cost.

 

Standard Courier Shipping:

Europe: From 2 business days

North America: From 2 business days

Worldwide: From 7 business days

 

Express Courier Shipping:

Europe: From 1 business day

North America: From 1 business day

Worldwide: From 4 business days

 

Important Information:

"Complimentary Courier Shipping" refers to a designated premium shipping service provided at our expense, using international carriers such as DHL, FedEx, or UPS.

We aim to ensure a smooth delivery experience by covering standard import duties and taxes for most destinations. In some regions, local authorities may apply additional processing or clearance fees based on their own regulations. If applicable, these charges are determined at destination and remain the responsibility of the recipient.

This service may not be available in locations subject to regulatory restrictions or limitations beyond our control.

Due to changes in UK import policy following BREXIT, a minimum spend of €160.00 is required for shipping to the United Kingdom.